China Central Television (CCTV) – The world’s first smart police station, which will provide around-the-clock services to the public without police officers on site, opened in Dubai recently.
Located in a coastal residential area and covering about 120 square meters, the smart police station is divided into three areas: a waiting area, exhibition area and service area.
After arriving at the smart police station, local residents draw a number so their business is handled orderly.
In the waiting area, residents can play a safety driving game to kill time. Next to the educational game is the service area.
By clicking on an electronic board, residents can talk to police officers who are online around-the-clock in a private space. There are six service languages which support up to 60 kinds of services including paying traffic fines by cash or bank card, obtaining police certificates, reporting a case and reporting traffic accidents. In addition, people can submit recovered property, as well as search for lost property.
“That item aside, then close the back. And then scan the bar code, here, this bar code. Just need to scan here. Then drop into the collection box. This box will open and then you just need to drop this bag inside the box,” explained Ahmed Jamal Aljalaf, an officer of the Dubai Police.
Currently, two officers are dispatched to assist people at the smart police station. According to the plan though, it will be in operation independently without officers on site in the near future.
The Dubai Police plans to establish a smart police station in each residence and commercial district to save people time and make accessing the police more convenient.
“Establishing a smart police station accelerates the service process of the government and the police station, improves efficiency, makes things more convenient for the people coming here and saves them time,” said Sarah Mohammed Al-Mushairi, another officer with the Dubai Police.